Contact information

Contact Information Policy

Last updated: February 10, 2026

At Florida Express Signs, we provide customer support through the official contact method listed below. By using our website or placing an order, you agree to contact us through this channel for any questions, changes, or issues related to your order.

Official Contact Method

For order assistance, product questions, or support, please contact us using:

Order Information Required

To help us assist you faster, please include:

  • Your order number

  • The name or email used at checkout

  • A brief description of the issue

  • Photos (if the issue involves damage, defects, or an incorrect item)

Design & Custom Orders

For custom products, Florida Express Signs produces items based on the design submitted by the customer at checkout. If you need assistance before ordering (design questions, file quality concerns, or customization help), please contact us before placing your order.

Chargebacks & Disputes

If you have a problem with your order, we encourage you to contact us first so we can help resolve it. Filing a chargeback without contacting us may delay resolution.

Policy Updates

This policy may be updated at any time without prior notice. The version posted on this page is the one that applies at the time of your order.